Privacy

Safeguards privacy

Yuna Merch cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected with care. We never make your data available to third parties for commercial purposes. Yuna Merch is responsible for the processing of personal data as shown in this privacy statement.

This privacy policy applies to the use of the website and the services provided by Yuna Merch. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us with.

Permission

By using the information and services on https://yuna-merch.com or by purchasing a product from the webshop, you agree to our privacy policy and the conditions that we have included herein.

Ask

If you have any questions about our privacy policy, please contact us by email. Our email address is support@yuna-merch.com

Personal data that we process

Yuna Merch processes your personal data because you use our services and / or because you provide them yourself. The following personal data is processed here: name, address details, telephone number, e-mail address, delivery and payment details. We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide.

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at support@yuna-merch.com and we will delete this information.

For what purpose and on what basis we process personal data

Yuna Merch processes your personal data for the following purposes:

  • Handling your payment
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • To deliver goods and services to you
  • Yuna Merch analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences
  • Yuna Merch also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Sharing of personal data with third parties

Yuna Merch shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, e-mail, telephone number, payment details, address details with Mollie and DHL. Mollie and DHL only use this information for the purpose of executing the agreement. We expect our external parties to handle your data just as carefully as we do. We use IDEAL, Creditcard, Apple Pay and Sofort to handle (part of) the payments in our webshop. Your name, processes address details and your payment details such as your bank account or credit card number. Appropriate technical and organizational measures taken to protect your personal data. Our webshop has been developed with software from Yuna Merch. Our security measures consist of the application of SSL encryption and a strong password policy.

Retention period of your data

We keep your data as long as you are our client. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will also do this perceive it as a request for forgiveness. Pursuant to applicable administrative obligations, we submit invoices with keep your (personal) data, so we will keep this data for as long as the applicable term runs keep. After you have placed an order with us, we keep the personal data for at least 2 years.

Cookies, or similar techniques, that we use

Yuna Merch only uses technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

Your rights

You always have the right to change the data that we process and that relate to your person or be traceable to this end, can be viewed, adjusted or removed. You can make a request to that effect and send an email to support@yuna-merch.com. In addition, in some cases you have the right to object to the processing of your personal data by or on behalf of Yuna Merch. If you object, we will immediately stop the data processing pending the settlement of your objection. You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you by another party. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can e-mail a request for access, adjustment, deletion, objection or data transfer to contact@bambu-living.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. You will receive a response to your request within 30 days.

Protection of personal data

Yuna Merch considers the protection of your data very important. We do everything we can to protect your personal data. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at support@yuna-merch.com.

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